Hoseworks

Messaging

Two-way SMS and email that actually threads

Hoseworks keeps the whole customer conversation in one threaded message center: two-way SMS and email tied to the customer and the job, with automations for reminders and follow-ups. No more texts scattered across personal phones.

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two-way messaging screen

How it works

Two-way messaging, step by step

01

One thread per customer

Inbound and outbound SMS and email thread against the customer and job.

02

Automate the nudges

Reminders, on-the-way texts, and follow-ups send on triggers you set.

03

Crew-scoped + compliant

Crews see only their customers' threads, and opt-outs are handled automatically.

Where it matters most

Built for the trades that lean on it

FAQ

Questions, answered

Yes. Customers can reply, and the whole thread stays attached to the customer and job, not lost on someone's personal phone.

Related features

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